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For more information about accessibility at the Museum, please visit our accessibility page.Īn inherent risk of exposure to COVID-19 exists in any public space where people are present.If you or someone in your group will need to use the accessible entrance, you may let us know in advance of your visit at to help us ensure timely assistance.While a few of our exhibits on the mezzanine have air conditioning and heat, a majority of the Museum (including the entire platform level with our historic trains), does not have climate control.Heavy strollers are best left at home (or be prepared to carry them down multiple flights of stairs), as our accessible entrance is not equipped to safely carry strollers or accept any deliveries. We are an historic site and do not have an elevator.If you plan to visit with others, we recommend coordinating in advance and entering together. There is no cell phone service in the Museum.When you arrive, look for a subway station entrance on the Northwest corner of Boerum Place and Schermerhorn Street-that’s us! The stairway will lead you down to the Museum.

The Museum is located in a decommissioned subway station. Therefore, visitors may not bring in food and there are no lunch tables available for visitor use. Eating is not allowed anywhere in the Museum at this time.If you see that two groups, or 4 individuals, are already enjoying the inside of one of our vintage train cars, please visit a different train car and come back to that one when fewer people are on board.

You may inform a Museum staff member who may follow up with the visitor(s). If you see another visitor that is not following the rules, do not approach them.The Museum reserves the right to ask visitors who do not follow guidelines and staff requests to leave the premises. Please respect Museum staff and follow their requests.Please click here to read our photography/video policy.While photography is allowed during your visit, photoshoots, personal or professional, are not currently permitted at the Transit Museum.There is an unattended stroller parking area at the back of the Museum. Please do not bring large bags to the Museum to allow more space for visitors in exhibits. The Museum does not have a bag or coat check.The Museum’s floor tiles are 3 feet wide, so it’s easy to tell when you’re getting too close-just keep two tiles between yourself and other visitors.

Visitors are asked to practice physical distancing.

Contact in advance of your visit if you need to reschedule your ticket(s) due to illness.

have been in close contact with someone infected with or experiencing symptoms of COVID-19.

have been diagnosed with COVID-19 within the past 14 days or.

Please contact us at least 24 hours before your original ticket time if you need to reschedule your visit. If you are unable to visit due to illness, you may transfer tickets to a future date as space allows.

Tickets must be shown upon arrival and can either be printed in advance or shown on a mobile device.

You will not be able to re-enter the Museum after you have exited.

Each entrance time has limited capacity to allow for more space to explore the Museum safely and comfortably.

You will have a 30 minute window, starting at the time of your reservation, during which you may enter the Museum.

Please do not arrive more than 5 minutes before your reservation time.

A limited number of tickets will be available for purchase at the Museum each day, on a first-come, first-served basis.

All visitors, including members, are strongly encouraged to reserve tickets online in advance.

****Please note that the Museum does not accommodate group visits unless you have booked a staff-led group program with us. If you are interested in booking a group visit with us, please go to our On-site School Programs webpage or our Adult Group Programs webpage. Here’s what you need to know before you visit. For the health and safety of our visitors and staff, we have updated our schedule and policies. Advance tickets and masks are encouraged. The New York Transit Museum is excited to welcome visitors back to our Court Street station home.